:root{
  --blue:#087da8;--blue-strong:#05688f;--blue-deep:#073f5b;--blue-dark:#062d43;--cyan:#39b9d5;
  --blue-50:#eef8fb;--blue-100:#dff1f7;--blue-200:#c8e6ef;
  --bg:#edf3f6;--surface:#ffffff;--surface-2:#f7fafb;--surface-3:#f0f5f7;
  --line:#d8e4e9;--line-strong:#c4d5dc;--ink:#102a38;--soft:#5f7580;--faint:#8b9ca5;
  --good:#23784f;--good-bg:#e7f5ed;--warn:#a56a14;--warn-bg:#fff3df;--bad:#af4047;--bad-bg:#fae9ea;
  --shadow:0 12px 34px rgba(5,57,79,.08);--shadow-soft:0 4px 16px rgba(5,57,79,.06);
  --r:14px;--r-lg:20px
}
*{box-sizing:border-box}html,body{margin:0;height:100%;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased}button,input,textarea,select{font:inherit}.hidden{display:none!important}.wide{width:100%}.gap-top{margin-top:10px}a{color:var(--blue-strong)}

/* LOGIN */
.login-shell{min-height:100vh;display:grid;grid-template-columns:minmax(520px,1.12fr) minmax(430px,.88fr);background:#fff}.login-visual{position:relative;overflow:hidden;background:linear-gradient(145deg,#052f47 0%,#065b7e 48%,#087da8 100%);color:#fff;padding:54px 64px;display:flex;flex-direction:column;justify-content:space-between}.login-visual:after{content:"";position:absolute;inset:auto -90px -150px auto;width:520px;height:520px;border:1px solid rgba(255,255,255,.12);border-radius:50%;box-shadow:0 0 0 70px rgba(255,255,255,.035),0 0 0 150px rgba(255,255,255,.025)}.login-glow{position:absolute;border-radius:50%;filter:blur(4px);pointer-events:none}.login-glow.one{width:330px;height:330px;background:rgba(69,195,221,.12);top:-130px;right:-80px}.login-glow.two{width:260px;height:260px;background:rgba(255,255,255,.05);bottom:70px;left:-130px}.login-brand{position:relative;z-index:2;display:flex;align-items:center;gap:10px;font-size:17px;font-weight:800;letter-spacing:.01em}.login-brand small{font-size:13px;font-weight:500;opacity:.68;border-left:1px solid rgba(255,255,255,.28);padding-left:10px}.brand-orb{display:inline-block;width:11px;height:11px;border-radius:50%;background:#40c1dd;box-shadow:0 0 0 6px rgba(64,193,221,.13)}.login-copy{position:relative;z-index:2;max-width:670px}.eyebrow{display:block;font-size:11px;font-weight:800;letter-spacing:.15em;color:#9ee0ef;margin-bottom:14px}.eyebrow.dark{color:var(--blue);margin-bottom:10px}.login-copy h1{font-size:clamp(38px,4.2vw,63px);line-height:1.04;letter-spacing:-.04em;margin:0 0 22px;font-weight:780}.login-copy>p{font-size:16px;line-height:1.7;color:#c5e2eb;max-width:610px;margin:0}.login-points{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:38px}.login-points>div{border-top:1px solid rgba(255,255,255,.17);padding-top:16px}.login-points span{display:block;font-size:11px;color:#7dd2e5;font-weight:800;margin-bottom:6px}.login-points strong{display:block;font-size:13px}.login-points small{display:block;margin-top:4px;color:#a8d1dd;font-size:11.5px;line-height:1.45}.login-footline{position:relative;z-index:2;color:#8ec6d5;font-size:11px;letter-spacing:.08em}.login-side{display:flex;align-items:center;justify-content:center;padding:54px;background:linear-gradient(180deg,#fff,#f9fbfc)}.login-card{width:100%;max-width:420px}.mobile-brand{display:none;font-weight:800;margin-bottom:28px}.login-card h2{font-size:34px;letter-spacing:-.035em;margin:0 0 8px}.login-card .lead{margin:0 0 28px;color:var(--soft);font-size:14px;line-height:1.65}.field{margin:14px 0}.field label{display:block;font-size:12.5px;color:#4f6671;margin-bottom:7px;font-weight:700}.field label small{font-weight:500;color:var(--faint)}.field input,.field select,.field textarea,.searchbox{width:100%;padding:11px 12px;border:1px solid var(--line-strong);border-radius:10px;background:var(--surface-2);color:var(--ink);outline:none;transition:.18s}.field textarea{min-height:110px;resize:vertical}.field input:focus,.field select:focus,.field textarea:focus,.searchbox:focus,.search input:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(8,125,168,.10);background:#fff}.login-card .field input{padding:13px 14px;border-radius:11px;background:#fff}.primary{background:linear-gradient(135deg,var(--blue),var(--blue-strong));color:#fff;border:0;border-radius:10px;padding:10px 14px;font-weight:760;cursor:pointer;box-shadow:0 4px 12px rgba(5,104,143,.14);transition:.18s}.primary:hover{transform:translateY(-1px);box-shadow:0 7px 18px rgba(5,104,143,.20)}.primary:disabled{opacity:.45;cursor:not-allowed;transform:none}.login-button{height:48px;display:flex;align-items:center;justify-content:space-between;padding:0 17px;margin-top:20px}.login-security{font-size:11.5px;color:var(--faint);text-align:center;margin-top:22px}.error{color:var(--bad);font-size:12.5px;margin-top:10px;white-space:pre-wrap}

/* APP SHELL */
.app{height:100vh;display:flex;flex-direction:column;min-width:0}.topbar{height:70px;min-height:70px;background:rgba(255,255,255,.97);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 20px;gap:18px;box-shadow:0 2px 14px rgba(5,57,79,.035);z-index:20}.top-left{display:flex;align-items:center;gap:24px;min-width:0;flex:1}.app-brand{display:flex;align-items:center;gap:11px;white-space:nowrap}.app-brand>div{display:flex;flex-direction:column}.app-brand strong{font-size:14px;letter-spacing:.02em}.app-brand small{font-size:10.5px;color:var(--faint);margin-top:1px}.main-nav{display:flex;align-items:center;gap:3px;overflow:auto;scrollbar-width:none;padding:4px}.main-nav::-webkit-scrollbar{display:none}.main-nav button{border:0;background:transparent;color:var(--soft);padding:8px 9px;border-radius:8px;cursor:pointer;font-size:12px;font-weight:650;white-space:nowrap;transition:.15s}.main-nav button:hover{background:var(--surface-3);color:var(--blue-deep)}.main-nav button.active{background:var(--blue-100);color:var(--blue-deep);box-shadow:inset 0 0 0 1px rgba(8,125,168,.08)}.top-right{display:flex;align-items:center;gap:12px;flex-shrink:0}.presence-wrap{display:flex;align-items:center;gap:8px}.presence-label{font-size:10.5px;color:var(--faint);font-weight:700}.status-select{padding:8px 31px 8px 11px;border:1px solid var(--line-strong);border-radius:22px;background:#fff;color:var(--ink);font-weight:700;font-size:12px;outline:none}.whochip{display:flex;gap:8px;align-items:center;padding-left:4px}.avatar{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,var(--blue-100),#d8eef5);display:flex;align-items:center;justify-content:center;font-weight:800;color:var(--blue-deep);font-size:12px}.whochip .text{line-height:1.2}.whochip strong{display:block;font-size:12.5px;white-space:nowrap}.whochip small{display:block;color:var(--faint);font-size:10.5px;margin-top:3px;text-transform:capitalize}.icon-outline,.outline{border:1px solid var(--line-strong);background:#fff;border-radius:9px;padding:8px 10px;cursor:pointer;color:var(--ink);font-weight:650;transition:.15s}.outline:hover,.icon-outline:hover{border-color:#9fcbdc;color:var(--blue-deep);background:var(--blue-50)}.danger{color:var(--bad)!important}.workspace{flex:1;min-height:0}.active-view{display:block}.layout{height:100%;display:grid;grid-template-columns:310px minmax(460px,1fr) 330px;min-height:0;gap:0}.panel-surface{background:#fff;overflow:auto}.left{border-right:1px solid var(--line)}.right{border-left:1px solid var(--line)}.panel-heading{display:flex;align-items:center;justify-content:space-between;padding:18px 17px 12px}.panel-heading h3{font-size:17px;margin:2px 0 0;letter-spacing:-.02em}.section-kicker{font-size:9.5px;letter-spacing:.12em;font-weight:800;color:var(--blue);text-transform:uppercase}.live-dot{width:8px;height:8px;border-radius:50%;background:#30a76b;box-shadow:0 0 0 5px rgba(48,167,107,.10)}.tabs{display:flex;border-bottom:1px solid var(--line);padding:0 16px}.tabs button{border:0;background:none;padding:11px 0;margin-right:19px;color:var(--faint);cursor:pointer;font-size:12px;font-weight:700;border-bottom:2px solid transparent}.tabs button.active{color:var(--blue-deep);border-color:var(--blue)}.conv-list{padding-bottom:20px}.conv{margin:7px 9px;padding:12px 12px;border:1px solid transparent;border-radius:11px;cursor:pointer;transition:.14s}.conv:hover{background:var(--surface-2);border-color:var(--line)}.conv.active{background:var(--blue-50);border-color:#c9e6ef;box-shadow:0 5px 16px rgba(8,125,168,.06)}.convtop{display:flex;justify-content:space-between;gap:8px}.convtop strong{font-size:13px}.time{font-size:10.5px;color:var(--faint);white-space:nowrap}.preview{font-size:11.8px;color:var(--soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:4px}.tag{display:inline-flex;align-items:center;margin-top:7px;padding:3px 7px;border-radius:999px;background:var(--warn-bg);font-size:9.8px;font-weight:750;color:#8a5813}.tag.ai{background:#edf3f5;color:#60747d}.tag.need{background:var(--bad-bg);color:var(--bad)}.tag.mine{background:var(--good-bg);color:var(--good)}

/* CHAT */
.chat{display:flex;flex-direction:column;min-width:0;background:linear-gradient(180deg,#f6fafb,#eef4f6)}.chat-content{display:flex;flex-direction:column;min-height:0;flex:1}.empty-state{align-items:center;justify-content:center;text-align:center;color:var(--faint);gap:7px}.empty-state strong{color:#67808b;font-size:14px}.empty-state span{font-size:11.5px;max-width:310px;line-height:1.5}.empty-icon{width:46px;height:46px;border-radius:15px;background:#fff;border:1px solid var(--line);display:flex;align-items:center;justify-content:center;color:var(--blue);font-size:20px;box-shadow:var(--shadow-soft);margin-bottom:5px}.chathead{background:#fff;border-bottom:1px solid var(--line);padding:13px 18px;display:flex;justify-content:space-between;align-items:center;gap:14px;min-height:68px}.chathead strong{font-size:14px}.chathead small{display:block;color:var(--soft);font-size:10.8px;margin-top:4px}.chat-owner{font-size:10.8px;color:var(--faint);margin-top:4px}.actions{display:flex;gap:7px;flex-wrap:wrap}.messages{flex:1;overflow:auto;padding:20px 24px;display:flex;flex-direction:column;gap:10px}.bubble{max-width:68%;padding:10px 13px;border-radius:13px;font-size:12.5px;line-height:1.55;overflow-wrap:anywhere;box-shadow:0 2px 7px rgba(5,57,79,.035)}.bubble.client{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}.bubble.operator{align-self:flex-end;background:linear-gradient(135deg,var(--blue),var(--blue-strong));color:#fff;border-bottom-right-radius:4px}.bubble.operator.pending{opacity:.7}.bubble.operator.failed{background:#a44b52!important;opacity:.95}.bubble.ia{align-self:flex-start;background:#edf7fa;border:1px solid #d1e9f0;color:#163b4d;border-bottom-left-radius:4px}.bubble .time{display:block;margin-top:5px;opacity:.65}.system{align-self:center;background:#e8eef1;color:#667a83;padding:5px 9px;border-radius:999px;font-size:10.5px}.choice-wrap{align-self:flex-start;max-width:76%;background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px 13px;box-shadow:var(--shadow-soft)}.choice-progress{font-size:9.5px;color:var(--blue);font-weight:800;margin-bottom:6px;text-transform:uppercase;letter-spacing:.07em}.choice-wrap .q{font-size:12.3px;line-height:1.5}.choice-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.choice-chips span{padding:6px 9px;border:1px solid #c9e0e9;border-radius:999px;background:var(--blue-50);color:var(--blue-deep);font-size:10.8px;font-weight:700}.product-card{align-self:flex-start;width:min(360px,82%);background:#fff;border:1px solid var(--line);border-radius:15px;overflow:hidden;display:grid;grid-template-columns:96px 1fr;box-shadow:var(--shadow-soft)}.product-card img{width:96px;height:100%;min-height:118px;object-fit:contain;background:#f7fafb;padding:8px}.product-info{padding:12px}.product-info strong{font-size:12.5px;display:block}.product-info .sku{display:block;font-size:9.8px;color:var(--faint);margin:3px 0}.product-info .price{font-size:15px;font-weight:800;color:var(--blue-deep)}.product-info .stock{font-size:10.5px;color:var(--good);margin:2px 0 8px}.product-info a{font-size:10.8px;font-weight:750;text-decoration:none}.composer{background:#fff;border-top:1px solid var(--line);padding:10px 18px 14px}.tools{display:flex;gap:7px;align-items:center;margin-bottom:8px}.tools button{border:1px solid var(--line);background:var(--surface-2);border-radius:8px;padding:6px 9px;color:var(--soft);font-size:10.8px;font-weight:700;cursor:pointer}.tools button:hover{background:var(--blue-50);color:var(--blue-deep);border-color:#c9e3ec}.tools-hint{margin-left:auto;font-size:9.5px;color:var(--faint)}.compose-row{display:flex;gap:9px;align-items:flex-end}.compose-row textarea{flex:1;resize:none;min-height:48px;max-height:130px;padding:11px 12px;border:1px solid var(--line-strong);border-radius:11px;background:var(--surface-2);outline:none;font-size:12.5px}.compose-row textarea:focus{background:#fff;border-color:var(--blue);box-shadow:0 0 0 3px rgba(8,125,168,.08)}.send-button{height:48px;padding:0 18px}.composer-notice{padding:8px 10px;border-radius:9px;background:var(--warn-bg);color:#7d571f;font-size:10.8px;margin-bottom:8px}.preview-card{display:flex;align-items:center;gap:9px;border:1px solid #cce4ed;background:var(--blue-50);border-radius:10px;padding:8px;margin-bottom:8px;font-size:11px}.preview-card img{width:38px;height:38px;object-fit:contain;background:#fff;border-radius:7px}.preview-card>div{flex:1}.preview-card button{border:0;background:transparent;color:var(--faint);cursor:pointer}.section{padding:16px 16px;border-bottom:1px solid var(--line)}.section h4{font-size:11.5px;margin:3px 0 10px}.meta{font-size:11.2px;color:var(--soft);line-height:1.65}.navrow{display:flex;justify-content:space-between;gap:8px;padding:7px 0;border-bottom:1px dashed var(--line);font-size:10.8px}.navrow small{color:var(--faint)}.search input{width:100%;padding:9px 10px;border:1px solid var(--line-strong);border-radius:9px;background:var(--surface-2);font-size:11.5px;outline:none}.product-mini{display:flex;align-items:center;gap:8px;padding:8px 0;border-bottom:1px solid var(--line)}.product-mini img{width:36px;height:36px;object-fit:contain;border-radius:7px;background:var(--surface-2)}.product-mini .grow{flex:1;min-width:0}.product-mini .name{font-size:10.8px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.product-mini .sub{font-size:9.5px;color:var(--faint);margin-top:2px}.product-mini button{border:0;background:var(--blue-100);color:var(--blue-deep);border-radius:7px;padding:5px 7px;font-size:9.5px;font-weight:750;cursor:pointer}.ai-heading{display:flex;align-items:center;gap:8px;margin-bottom:9px}.ai-heading h4{margin:0}.ai-heading small{font-size:9.5px;color:var(--faint)}.ai-orb{width:25px;height:25px;border-radius:8px;background:linear-gradient(135deg,#e9f7fb,#d9eff6);display:flex;align-items:center;justify-content:center;color:var(--blue);font-weight:800}.ai{padding:10px;border-radius:10px;background:#fff5e4;color:#765221;font-size:10.8px;line-height:1.55;border:1px solid #f0dfbf}

/* ADMIN */
.admin-workspace{overflow:auto;background:linear-gradient(180deg,#f5f9fa,#edf3f6)}.admin-page{max-width:1320px;margin:0 auto;padding:30px 32px 60px}.admin-header{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:20px}.admin-header h2{font-size:27px;letter-spacing:-.035em;margin:0}.admin-header p{margin:6px 0 0;color:var(--soft);font-size:12.5px;max-width:760px}.panel-card{background:#fff;border:1px solid var(--line);border-radius:15px;padding:18px;box-shadow:var(--shadow-soft)}.panel-card+.panel-card{margin-top:14px}.toolbar{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}.toolbar .searchbox{max-width:430px}.table-wrap{overflow:auto}.table{width:100%;border-collapse:collapse;font-size:11.5px}.table th{text-align:left;color:#738791;font-size:9.8px;text-transform:uppercase;letter-spacing:.06em;padding:10px;border-bottom:1px solid var(--line);white-space:nowrap}.table td{padding:11px 10px;border-bottom:1px solid #e7eef1;vertical-align:middle}.table tr:last-child td{border-bottom:0}.table tr:hover td{background:#fafcfd}.badge{display:inline-flex;align-items:center;padding:4px 7px;border-radius:999px;background:#edf2f4;color:#647983;font-size:9.5px;font-weight:750}.badge.good{background:var(--good-bg);color:var(--good)}.badge.bad{background:var(--bad-bg);color:var(--bad)}.info,.notice,.goodbox{padding:12px 14px;border-radius:11px;margin-bottom:14px;font-size:11.5px;line-height:1.55}.info{background:var(--blue-50);color:#315c6c;border:1px solid #d5ebf2}.notice{background:var(--warn-bg);color:#75521d;border:1px solid #f1e0bf}.goodbox{background:var(--good-bg);color:var(--good);border:1px solid #cce9da}.row{display:grid;grid-template-columns:1fr 1fr;gap:14px}.actions{display:flex;gap:8px;align-items:center}.checkrow{display:flex;gap:18px;flex-wrap:wrap;margin:12px 0}.checkrow label{font-size:11px;color:var(--soft)}.secret-hint{font-size:9.8px;color:var(--faint);margin-top:5px}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.metric{background:#fff;border:1px solid var(--line);border-radius:14px;padding:17px;box-shadow:var(--shadow-soft)}.metric strong{font-size:25px;color:var(--blue-deep);display:block;letter-spacing:-.04em}.metric span{font-size:10.8px;color:var(--soft);margin-top:4px;display:block}.catalog-row{display:grid;grid-template-columns:50px minmax(0,1fr) 110px 100px;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line);font-size:11px}.catalog-row img{width:46px;height:46px;object-fit:contain;background:var(--surface-2);border-radius:9px}.catalog-row .cname{font-weight:750}.catalog-row .csub{font-size:9.8px;color:var(--faint);margin-top:3px}.guide-question{border:1px solid var(--line);background:#fbfcfd;border-radius:12px;padding:14px;margin:10px 0}.guide-question .toolbar{margin-bottom:5px}.option-lines{min-height:95px!important}.admin-explain-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:16px}.explain-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px}.explain-card .num{font-size:10px;font-weight:800;color:var(--blue)}.explain-card h3{font-size:13px;margin:6px 0}.explain-card p{font-size:10.8px;color:var(--soft);line-height:1.5;margin:0}.wa-grid{display:grid;grid-template-columns:1.1fr .9fr;gap:14px}.wa-contact{display:grid;grid-template-columns:minmax(0,1fr) 120px 90px 90px;gap:10px;align-items:center;padding:12px;border:1px solid var(--line);border-radius:11px;margin-top:8px}.wa-contact strong{font-size:11.5px}.wa-contact small{display:block;color:var(--faint);margin-top:2px}.setting-block{padding:15px;border:1px solid var(--line);border-radius:13px;background:#fff}.status-line{display:flex;align-items:center;gap:8px;font-size:11px;color:var(--soft)}.status-line .dot{width:8px;height:8px;border-radius:50%;background:var(--faint)}.status-line .dot.ok{background:var(--good)}

/* MODAL */
.modal{position:fixed;inset:0;background:rgba(4,29,42,.48);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;padding:24px;z-index:100}.modalbox{width:min(760px,96vw);max-height:88vh;overflow:auto;background:#fff;border:1px solid #cfdee4;border-radius:18px;box-shadow:0 30px 80px rgba(3,35,51,.26)}.modalhead{position:sticky;top:0;z-index:2;background:rgba(255,255,255,.97);display:flex;align-items:center;justify-content:space-between;padding:15px 18px;border-bottom:1px solid var(--line);backdrop-filter:blur(8px)}.modalhead h3{margin:0;font-size:15px}.modalbox #modalBody{padding:18px}

@media(max-width:1180px){.layout{grid-template-columns:270px minmax(420px,1fr) 285px}.presence-label{display:none}.main-nav button{padding:7px 7px;font-size:11px}.app-brand small{display:none}.admin-page{padding:24px 20px}.metric-grid{grid-template-columns:repeat(3,1fr)}}
@media(max-width:930px){.login-shell{grid-template-columns:1fr}.login-visual{display:none}.mobile-brand{display:block}.login-side{min-height:100vh;padding:30px}.topbar{height:auto;min-height:64px;flex-wrap:wrap;padding:10px 12px}.top-left{width:100%;gap:14px}.main-nav{order:2;width:100%}.top-right{position:absolute;right:10px;top:10px}.whochip{display:none}.layout{grid-template-columns:260px 1fr}.right{display:none}.admin-page{padding:20px 14px}.metric-grid{grid-template-columns:repeat(2,1fr)}.wa-grid,.row,.admin-explain-grid{grid-template-columns:1fr}}
@media(max-width:680px){.top-right .presence-wrap{display:none}.icon-outline{padding:7px}.app-brand{max-width:160px}.layout{display:block}.left{height:38%;border-right:0;border-bottom:1px solid var(--line)}.chat{height:62%}.bubble,.choice-wrap{max-width:88%}.messages{padding:14px}.chathead{padding:10px}.composer{padding:8px 10px}.metric-grid{grid-template-columns:1fr 1fr}.catalog-row{grid-template-columns:44px 1fr}.catalog-row>strong,.catalog-row>.badge{display:none}.wa-contact{grid-template-columns:1fr}.admin-header{align-items:flex-start;flex-direction:column}.admin-header h2{font-size:23px}}

/* =========================================================
   ACTIVITY DRAWER · v2.3.0
   Lateral flotante global para actividad de la tienda.
   ========================================================= */
.traffic-shell{position:fixed;left:0;top:50%;transform:translateY(-50%);z-index:92;pointer-events:none}
.traffic-shell>*{pointer-events:auto}
.traffic-drawer{position:absolute;left:0;top:50%;width:370px;max-height:min(78vh,720px);overflow:hidden;background:rgba(255,255,255,.985);border:1px solid #cfe0e7;border-left:0;border-radius:0 18px 18px 0;box-shadow:0 22px 70px rgba(3,42,62,.2);transform:translate(-100%,-50%);transition:transform .22s ease;display:flex;flex-direction:column;backdrop-filter:blur(12px)}
.traffic-shell.open .traffic-drawer{transform:translate(0,-50%)}
.traffic-toggle{position:absolute;left:0;top:50%;transform:translateY(-50%);width:49px;height:58px;border:0;border-radius:0 14px 14px 0;background:linear-gradient(155deg,var(--blue-deep),var(--blue));color:#fff;box-shadow:0 10px 26px rgba(4,74,103,.26);cursor:pointer;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;transition:left .22s ease,filter .15s ease;padding:0}
.traffic-shell.open .traffic-toggle{left:370px}
.traffic-toggle:hover{filter:brightness(1.07)}
.traffic-toggle svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.traffic-toggle span{min-width:23px;height:17px;padding:0 5px;border-radius:999px;background:#fff;color:var(--blue-deep);font-size:9.5px;font-weight:850;line-height:17px;text-align:center}
.traffic-head{padding:17px 18px 14px;background:linear-gradient(145deg,#f8fcfd,#edf7fa);border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:14px;align-items:flex-start}
.traffic-head h3{margin:3px 0 2px;font-size:16px;letter-spacing:-.02em;color:var(--ink)}
.traffic-head small{font-size:9.7px;color:var(--faint)}
.traffic-close{border:1px solid var(--line);background:#fff;color:var(--soft);width:29px;height:29px;border-radius:8px;cursor:pointer;font-size:18px;line-height:1}
.traffic-tabs{display:grid;grid-template-columns:repeat(3,1fr);padding:8px 10px;border-bottom:1px solid var(--line);background:#fff;gap:5px}
.traffic-tabs button{border:0;border-radius:8px;padding:7px 6px;background:transparent;color:var(--soft);font-size:10.5px;font-weight:750;cursor:pointer}
.traffic-tabs button.active{background:var(--blue-50);color:var(--blue-deep)}
.traffic-content{overflow:auto;min-height:240px;padding:12px;background:#f7fafb}
.traffic-loading,.traffic-empty{padding:32px 18px;text-align:center;color:var(--faint);font-size:11px}
.traffic-error{padding:12px;border-radius:10px;background:var(--bad-bg);color:var(--bad);font-size:10.8px;line-height:1.5}
.traffic-metrics{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:10px}
.traffic-metric{background:#fff;border:1px solid var(--line);border-radius:12px;padding:11px;box-shadow:0 4px 14px rgba(8,61,84,.04)}
.traffic-metric strong{display:block;font-size:20px;line-height:1;color:var(--blue-deep);letter-spacing:-.035em}
.traffic-metric span{display:block;margin-top:5px;color:var(--soft);font-size:9.8px;line-height:1.25}
.traffic-section{background:#fff;border:1px solid var(--line);border-radius:13px;margin-top:9px;overflow:hidden}
.traffic-section-head{padding:11px 12px 8px;display:flex;justify-content:space-between;align-items:center;gap:10px}
.traffic-section-head strong{font-size:11px;color:var(--ink)}
.traffic-section-head span{font-size:9px;color:var(--faint)}
.traffic-visitor{position:relative;padding:10px 11px;border-top:1px solid #e8eff2;display:grid;grid-template-columns:27px minmax(0,1fr);gap:8px;align-items:start;background:#fff}
.traffic-visitor.followed{background:#f2f9fc}
.traffic-star{width:27px;height:27px;border:1px solid var(--line);border-radius:8px;background:#fff;color:#93a5ae;cursor:pointer;font-size:15px;line-height:24px;padding:0}
.traffic-visitor.followed .traffic-star{color:#b27a16;background:#fff8e8;border-color:#efd7a4}
.traffic-visitor-title{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:10.6px}
.traffic-visitor-title strong{font-size:10.8px;color:var(--ink)}
.traffic-online-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--good);box-shadow:0 0 0 3px var(--good-bg);margin-right:5px}
.traffic-page{font-size:10.3px;color:var(--soft);margin-top:4px;line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.traffic-sub{font-size:9px;color:var(--faint);margin-top:4px;display:flex;flex-wrap:wrap;gap:7px}
.traffic-actions{margin-top:6px;display:flex;gap:8px;align-items:center}
.traffic-link{border:0;background:transparent;padding:0;color:var(--blue);font-size:9.6px;font-weight:750;cursor:pointer}
.traffic-rank{display:grid;grid-template-columns:24px minmax(0,1fr) auto;gap:7px;align-items:center;padding:9px 11px;border-top:1px solid #e8eff2}
.traffic-rank .rank{width:22px;height:22px;border-radius:7px;background:var(--blue-50);display:flex;align-items:center;justify-content:center;color:var(--blue-deep);font-size:9px;font-weight:850}
.traffic-rank .label{min-width:0;font-size:10.2px;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.traffic-rank .label small{display:block;color:var(--faint);font-size:8.8px;margin-top:2px}
.traffic-rank .views{font-size:10px;font-weight:800;color:var(--blue-deep)}
.traffic-detail{padding:2px 0 5px}
.traffic-detail-head{padding:10px 11px;border-bottom:1px solid var(--line);background:var(--blue-50)}
.traffic-detail-head strong{font-size:11px}.traffic-detail-head small{display:block;color:var(--soft);font-size:9px;margin-top:2px}
.traffic-timeline{padding:3px 11px 8px}
.traffic-step{position:relative;padding:8px 0 8px 15px;border-bottom:1px dashed #e3ecef;font-size:9.8px;color:var(--soft)}
.traffic-step:before{content:"";position:absolute;left:1px;top:13px;width:6px;height:6px;border-radius:50%;background:#8bbdcc}
.traffic-step:last-child{border-bottom:0}
.traffic-step strong{display:block;color:var(--ink);font-size:10px;margin-bottom:2px}
.traffic-back{margin:9px 11px 5px;border:1px solid var(--line);background:#fff;border-radius:8px;padding:6px 9px;font-size:9.8px;font-weight:750;color:var(--blue-deep);cursor:pointer}

@media(max-width:680px){
  .traffic-drawer{width:calc(100vw - 52px);max-height:78vh}
  .traffic-shell.open .traffic-toggle{left:calc(100vw - 52px)}
  .traffic-toggle{width:44px;height:54px}
}

/* v2.4.1 · el panel nunca crece con el historial: cada columna hace scroll internamente */
#app:not(.hidden){position:fixed;inset:0;overflow:hidden}
#view-chat.active-view{height:100%;min-height:0;overflow:hidden}
#view-admin.active-view{height:100%;min-height:0;overflow:auto}
#view-chat .layout{height:100%;min-height:0;overflow:hidden}
#view-chat .chat{height:100%;min-height:0;overflow:hidden}
#view-chat .chat-content{height:100%;min-height:0;overflow:hidden}
#view-chat .messages{min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
#view-chat .left,#view-chat .right{height:100%;min-height:0;overflow-y:auto;overscroll-behavior:contain}

/* v2.4.2: el chat nunca debe estirar la página completa */
.app{height:100dvh;max-height:100dvh;overflow:hidden}
.workspace{min-height:0;overflow:hidden}
#view-chat{height:100%;min-height:0;overflow:hidden}
#view-chat .layout{height:100%;min-height:0;overflow:hidden}
#view-chat .chat{height:100%;min-height:0;overflow:hidden}
#view-chat .chat-content{min-height:0;overflow:hidden}
#view-chat .messages{min-height:0;overflow-y:auto;overscroll-behavior:contain}

/* v2.6.0 · presencia y continuidad por WhatsApp */
.status-select[data-state="disponible"]{background:#e7f6ee;border-color:#b9e1cb;color:#1f7a50;box-shadow:0 0 0 3px rgba(31,122,80,.05)}
.status-select[data-state="ocupado"]{background:#fff5df;border-color:#ead49d;color:#8a6115}
.status-select[data-state="no_acepta"],.status-select[data-state="desconectado"]{background:#f2f5f6;border-color:#d7e0e4;color:#657780}
.whochip-button{border:0;background:transparent;cursor:pointer;text-align:left;border-radius:10px;padding:4px 6px}.whochip-button:hover{background:var(--blue-50)}
.wa-action{color:#17754d!important;border-color:#b8deca!important;background:#f4fbf7!important}.wa-action:hover{background:#e7f6ee!important;border-color:#8fceb0!important}
.wa-handoff-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:12px 0}.wa-handoff-grid .panel-card{padding:13px}.wrap-actions{flex-wrap:wrap}.wrap-actions button:disabled{opacity:.45;cursor:not-allowed}
@media(max-width:700px){.wa-handoff-grid{grid-template-columns:1fr}}

/* v2.7.0 · catálogo administrable, identidad IA y avatar de operador */
.ai-avatar-preview{display:flex;align-items:center;gap:12px;padding:12px 14px;margin:12px 0;border:1px solid var(--line);border-radius:14px;background:linear-gradient(145deg,var(--blue-50),#fff)}
#aiAvatarPreviewIcon,.ai-mini-icon{display:inline-flex;align-items:center;justify-content:center;color:var(--blue);flex:0 0 auto}
#aiAvatarPreviewIcon{width:42px;height:42px;border-radius:13px;background:#fff;border:1px solid var(--blue-200);box-shadow:var(--shadow-soft)}
#aiAvatarPreviewIcon svg{width:26px;height:26px}.ai-mini-icon{width:22px;height:22px;border-radius:7px;background:var(--blue-50);margin-right:6px}.ai-mini-icon svg{width:15px;height:15px}
.ai-bubble-head{display:flex;align-items:center;margin:-2px 0 6px;font-size:11px;font-weight:800;color:var(--blue-deep)}
.catalog-panel{min-height:0}.catalog-scroll{max-height:56vh;min-height:180px;overflow:auto;overscroll-behavior:contain;border:1px solid var(--line);border-radius:12px;background:#fff;scrollbar-gutter:stable}
.catalog-toolbar{align-items:flex-end;gap:12px}.catalog-toolbar .actions{align-items:center}.catalog-toolbar select{min-width:92px}
.catalog-row.catalog-open{width:100%;border:0;border-bottom:1px solid var(--line);background:#fff;text-align:left;cursor:pointer;font:inherit;color:inherit}.catalog-row.catalog-open:hover{background:var(--blue-50)}.catalog-row.catalog-open:last-child{border-bottom:0}
.pagination{display:flex;align-items:center;justify-content:center;gap:12px;padding:13px 4px 2px;color:var(--soft);font-size:12px}.pagination button:disabled{opacity:.42;cursor:not-allowed}
.catalog-metrics{grid-template-columns:repeat(2,minmax(0,1fr));margin-top:12px}.catalog-detail-img{display:block;max-width:160px;max-height:150px;object-fit:contain;border:1px solid var(--line);border-radius:12px;background:#fff}.price-big{font-size:22px;font-weight:850;color:var(--blue-deep);margin:8px 0}.inline-link{display:inline-flex;text-decoration:none}.op-list-name{display:flex;align-items:center;gap:8px}.op-list-avatar{width:30px;height:30px;border-radius:50%;object-fit:cover;border:1px solid var(--line)}
@media(max-width:700px){.catalog-scroll{max-height:48vh}.catalog-toolbar{align-items:stretch;flex-direction:column}.catalog-toolbar .actions{width:100%;display:grid;grid-template-columns:1fr auto}.catalog-toolbar .searchbox{width:100%}.catalog-detail-img{max-width:120px;max-height:110px}}


/* v2.8.0 · desplazamiento visible y estable en toda la administración */
#app:not(.hidden){height:100dvh;max-height:100dvh;display:flex;flex-direction:column;overflow:hidden}
#view-admin{flex:1 1 auto!important;height:auto!important;min-height:0!important;overflow-y:scroll!important;overflow-x:auto!important;-webkit-overflow-scrolling:touch;scrollbar-gutter:stable both-edges}
#view-admin .admin-page{min-height:max-content;padding-bottom:110px}
#view-admin::-webkit-scrollbar,.left::-webkit-scrollbar,.right::-webkit-scrollbar,.messages::-webkit-scrollbar,.catalog-scroll::-webkit-scrollbar{width:11px;height:11px}
#view-admin::-webkit-scrollbar-thumb,.left::-webkit-scrollbar-thumb,.right::-webkit-scrollbar-thumb,.messages::-webkit-scrollbar-thumb,.catalog-scroll::-webkit-scrollbar-thumb{background:#b9cbd3;border:3px solid transparent;background-clip:padding-box;border-radius:999px}
#view-admin::-webkit-scrollbar-track{background:#eaf1f4}
@media(max-height:760px){.admin-page{padding-top:20px}.topbar{min-height:60px;height:60px}}

/* v2.10.0 · ayuda contextual, catálogo enriquecido y precios */
.screen-help{margin:0 0 16px}.screen-help-card{display:grid;grid-template-columns:minmax(220px,.75fr) minmax(320px,1.25fr);gap:18px;padding:16px 18px;border:1px solid #cfe4ed;border-left:4px solid var(--blue,#087da8);background:#f3fafc;border-radius:14px;color:#244857}.screen-help-card strong{font-size:14px;color:#075f84}.screen-help-card p{margin:5px 0 0;color:#56717d}.screen-help-card ul{margin:0;padding-left:20px}.screen-help-card li{margin:4px 0}.price-transfer{margin:7px 0;color:#16794c;font-size:13px}.catalog-price{display:flex;flex-direction:column;align-items:flex-end;gap:2px}.catalog-price small{font-size:10px;color:#6c7d85;font-weight:500}.catalog-detail .table small{white-space:normal}.catalog-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}.catalog-row{min-width:0}.catalog-row>div:nth-child(2){min-width:0}.catalog-row .cname,.catalog-row .csub{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media(max-width:850px){.screen-help-card{grid-template-columns:1fr}.catalog-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* v2.11 · copiloto privado, auditor y calculadores */
.copilot-private textarea{width:100%;min-height:82px;resize:vertical;padding:10px 11px;border:1px solid var(--line-strong);border-radius:10px;background:var(--surface-2);color:var(--ink);outline:none;font-size:11px;line-height:1.5}.copilot-private textarea:focus{background:#fff;border-color:var(--blue);box-shadow:0 0 0 3px rgba(8,125,168,.08)}
.btn-row{display:flex;gap:7px;flex-wrap:wrap}.wrap-actions{flex-wrap:wrap}.calc-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:12px 0}.calc-metric{padding:10px;border:1px solid var(--line);border-radius:10px;background:var(--surface-2)}.calc-metric span{display:block;font-size:9.5px;color:var(--faint);text-transform:capitalize}.calc-metric strong{display:block;margin-top:3px;font-size:14px;color:var(--blue-deep)}.calc-ok{border-color:#cce9da}.calc-stop{border-color:#f0d1ce}.route-good{color:var(--good)}.route-bad{color:var(--bad)}
#view-admin .admin-page{width:100%}#view-admin #adminContent{min-width:0}.calc-edit-q textarea{min-height:72px}
@media(max-width:930px){.calc-metrics{grid-template-columns:1fr}.copilot-private{display:none}}

/* v3.3 · handoff + copiloto HIDRA */
.copilot-summary{padding:11px 12px;border:1px solid #d7e8ee;border-radius:11px;background:linear-gradient(180deg,#f8fcfd,#f2f8fa);font-size:10.8px;line-height:1.55;color:#385865;white-space:pre-wrap}
.copilot-summary strong{color:var(--blue-deep)}
.copilot-quick{display:flex;flex-wrap:wrap;gap:6px}.copilot-quick button{border:1px solid #cfe2ea;background:#fff;color:var(--blue-deep);border-radius:999px;padding:6px 8px;font-size:9.8px;font-weight:750;cursor:pointer}.copilot-quick button:hover{background:var(--blue-50);border-color:#afd3df}.copilot-trace{margin-top:7px;font-size:9.4px;color:var(--faint);line-height:1.45}.copilot-trace code{font-size:9px;background:#edf4f6;padding:2px 4px;border-radius:5px}.copilot-missing{margin-top:7px;padding:7px 8px;border-radius:8px;background:var(--warn-bg);color:#7a551f;font-size:9.8px}.copilot-known{margin-top:6px;font-size:9.6px;color:var(--soft)}

/* HIDRA v3.5 · navegación compacta y observabilidad */
.main-nav{overflow:visible;position:relative;min-width:0;flex:1}.nav-more{position:relative;display:flex;align-items:center}.nav-more-trigger{display:flex!important;align-items:center;gap:6px}.nav-more-trigger span{font-size:10px;transition:transform .16s}.nav-more.open .nav-more-trigger span{transform:rotate(180deg)}.nav-more-menu{position:absolute;top:calc(100% + 8px);left:0;width:270px;max-height:min(70vh,560px);overflow-y:auto;background:#fff;border:1px solid var(--line);border-radius:13px;box-shadow:0 18px 46px rgba(5,57,79,.16);padding:8px;z-index:80}.nav-more-menu.hidden{display:none!important}.nav-more-group{padding:6px}.nav-more-group+.nav-more-group{border-top:1px solid var(--line);margin-top:5px;padding-top:10px}.nav-more-group small{display:block;padding:2px 8px 5px;color:var(--faint);font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.nav-more-menu button{display:block;width:100%;text-align:left;padding:9px 10px!important;border-radius:8px!important}.nav-more-menu button.active{background:var(--blue-100);color:var(--blue-deep)}.nav-compact-only{display:none}
#view-admin.admin-workspace{overflow-y:auto!important;overflow-x:hidden!important;min-height:0;height:100%;overscroll-behavior:contain}#view-admin .admin-page{min-width:0;width:100%;max-width:1320px}#view-admin .table-wrap{max-width:100%;overflow:auto}.topbar{overflow:visible}.top-left{overflow:visible}

.auditor-tabs{display:flex;gap:6px;flex-wrap:wrap;margin:0 0 16px}.auditor-tabs button{border:1px solid var(--line-strong);background:#fff;color:var(--soft);padding:9px 12px;border-radius:10px;font-size:11.5px;font-weight:750;cursor:pointer}.auditor-tabs button.active{background:var(--blue-100);border-color:#b9dce8;color:var(--blue-deep)}.audit-layout{display:grid;grid-template-columns:minmax(300px,.42fr) minmax(0,1fr);gap:14px;min-height:520px}.audit-conversations{background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden;min-width:0}.audit-list-head{padding:14px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:10px;align-items:center}.audit-list{max-height:68vh;overflow:auto;padding:7px}.audit-conv{width:100%;display:block;text-align:left;border:1px solid transparent;background:transparent;border-radius:10px;padding:11px;cursor:pointer;color:var(--ink);margin:2px 0}.audit-conv:hover{background:var(--surface-2);border-color:var(--line)}.audit-conv.active{background:var(--blue-50);border-color:#c8e6ef}.audit-conv-top{display:flex;justify-content:space-between;gap:8px}.audit-conv small{display:block;color:var(--faint);margin-top:4px;line-height:1.45}.audit-main{min-width:0}.audit-score{display:flex;align-items:center;gap:14px}.audit-score strong{font-size:34px;letter-spacing:-.04em;color:var(--blue-deep)}.audit-score.bad strong{color:var(--bad)}.audit-score.warn strong{color:var(--warn)}.audit-issues{display:grid;gap:8px;margin-top:12px}.audit-issue{border:1px solid var(--line);border-left:4px solid var(--line-strong);border-radius:10px;padding:10px 12px;background:#fff}.audit-issue.high{border-left-color:var(--bad)}.audit-issue.medium{border-left-color:var(--warn)}.audit-issue.low{border-left-color:var(--blue)}.audit-issue strong{font-size:11.5px}.audit-issue p{margin:4px 0 0;color:var(--soft);font-size:10.8px;line-height:1.5}.runtime-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.runtime-item{border:1px solid var(--line);border-radius:10px;padding:10px;background:var(--surface-2)}.runtime-item strong{display:block;font-size:12px}.runtime-item small{color:var(--faint);font-size:9.5px}.trace-timeline{position:relative;padding-left:16px}.trace-event{position:relative;border-left:2px solid #dce8ed;padding:0 0 14px 18px}.trace-event:before{content:"";position:absolute;left:-6px;top:4px;width:10px;height:10px;border-radius:50%;background:#9bb7c2;border:2px solid #fff;box-shadow:0 0 0 1px #cbdde4}.trace-event.message:before{background:#5d8b9f}.trace-event.orchestrator:before{background:#087da8}.trace-event.flow:before{background:#7c6bb1}.trace-event.agent:before{background:#4186a2}.trace-event.tool:before{background:#38926c}.trace-event.recommendation:before{background:#cf7c27}.trace-event.feedback:before{background:#d25a66}.trace-time{font-size:9.5px;color:var(--faint)}.trace-title{font-size:11.5px;font-weight:800;margin-top:2px}.trace-detail{font-size:10.8px;color:var(--soft);line-height:1.5;margin-top:3px;overflow-wrap:anywhere}.trace-meta{margin-top:5px}.trace-meta summary{font-size:9.8px;color:var(--blue);cursor:pointer}.trace-meta pre{white-space:pre-wrap;word-break:break-word;background:#f5f8f9;border:1px solid var(--line);border-radius:8px;padding:9px;font-size:9.3px;max-height:220px;overflow:auto}.quality-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.quality-case{border:1px solid var(--line);border-radius:12px;padding:12px;background:#fff}.quality-case.good{border-color:#cce9da;background:#fbfefc}.quality-case.bad{border-color:#efd0d2;background:#fffafa}.quality-case h4{margin:0;font-size:12px}.quality-case p{margin:5px 0 0;color:var(--soft);font-size:10.5px}.quality-checks{margin-top:7px}.quality-check{font-size:9.8px;padding:3px 0;color:var(--soft)}.quality-check.good{color:var(--good)}.quality-check.bad{color:var(--bad)}.case-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}
@media(max-width:1080px){.main-nav>.nav-primary{display:none!important}.nav-compact-only{display:block}.main-nav{flex:0 1 auto}.nav-more-menu{left:auto;right:0}.app-brand small{display:none}}
@media(max-width:930px){.nav-more-menu{position:fixed;top:66px;left:12px;right:12px;width:auto;max-height:calc(100vh - 84px)}.audit-layout{grid-template-columns:1fr}.audit-list{max-height:300px}.runtime-grid,.quality-summary{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:680px){.runtime-grid,.quality-summary{grid-template-columns:1fr}.auditor-tabs{display:grid;grid-template-columns:1fr 1fr}.auditor-tabs button{width:100%}}

/* v3.7 · Seguimientos + SLA + Latencia */
.tabs{gap:4px;overflow-x:auto;scrollbar-width:none;padding-right:10px}.tabs::-webkit-scrollbar{display:none}.tabs button{margin-right:7px;flex:0 0 auto}.tab-count{display:inline-flex;min-width:17px;height:17px;padding:0 5px;margin-left:3px;align-items:center;justify-content:center;border-radius:999px;background:#e8f1f4;color:var(--blue-deep);font-size:9px;line-height:1}.followup-tags,.sla-demo{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin-top:7px}.sla-pill{display:inline-flex;align-items:center;padding:3px 7px;border-radius:999px;font-size:9.8px;font-weight:800;border:1px solid transparent}.sla-green{background:#e8f7ef;color:#16794c;border-color:#c8ead8}.sla-yellow{background:#fff4dd;color:#8a5813;border-color:#f2dba7}.sla-red{background:#faeaea;color:#b23d43;border-color:#f1c4c7}.followup-card{border-left:3px solid #dfb153}.followup-action-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}.followup-action-grid button{width:100%}.latency-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:14px}.latency-grid>div{border:1px solid var(--line);border-radius:12px;padding:13px;background:var(--surface-2)}.latency-row{display:flex;justify-content:space-between;gap:12px;padding:7px 0;border-bottom:1px solid var(--line)}.latency-row:last-child{border-bottom:0}.latency-row span{font-size:11px;color:var(--soft)}.latency-row b{font-size:11px;color:var(--ink)}
@media(max-width:930px){.latency-grid{grid-template-columns:1fr}.tabs{padding-left:10px}.tabs button{margin-right:4px}.followup-action-grid{grid-template-columns:1fr 1fr}}

/* v3.8 · atribución comercial */
.commercial-ref{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border:1px solid var(--line);border-radius:10px;background:#f7fbfd}.commercial-ref strong{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px;letter-spacing:.02em}.mini-copy{border:1px solid var(--line);background:#fff;border-radius:8px;padding:5px 8px;font-size:11px;cursor:pointer}.day-checks{display:flex;flex-wrap:wrap;gap:8px}.day-checks label{display:flex;align-items:center;gap:5px;padding:7px 9px;border:1px solid var(--line);border-radius:9px;background:#fff;font-weight:600}.day-checks input{width:auto}